|
1. Do you sell medication ?
We do not sell any medication. We offer
the ability to save hundreds of dollars annually on the cost of
medication. You can save 50%- 80% even 90% off the cost of your
medication. We are committed to bringing you the Best online
pharmacies and we have scoured the Worlds Online Pharmacies and
present them to you in a simple user friendly format. Each Pharmacy
has been member Tested and Reviewed by our staff for its features,
quality of service, and shipping services. We list safe reliable
and trustworthy Mexican, Asian, South American, European,
Australian and Indian Pharmacies. Many of our
members find us an invaluable resource to get the medication they need at
substantial savings via reliable tested sources.
Back
to top
2. Do you offer any kind of
guarantee, warranty or refund policy?
Absolutely. While we make every effort to clearly explain what we do
and to provide many examples of what is available as a member, we know
that it is impossible to please everyone and that if you feel your
small investment in our service should be refunded we will offer a
refund on your membership. We make every possible effort to show
exactly what is on the members side before you join and explain exactly what we
do and who we are. We are a Legitimate Business and help many, many people
achieve very substantial savings every month. However due to a few bad apples
every month we have been forced to review each case prior to every refund.
Back to top
3. Is my personal information safe?
When you join, the sign up process used is
registered with Verisign one of the worlds most trusted and advanced
online transaction processing systems.
Back to top
4. Why is there a membership fee?
Our small fee covers the high costs of
operating, maintaining, updating, and supporting a website of this
size. We are after all, more of a consumers group than anything else.
For it is the members input and feedback that keeps the site going.
Back to top
5. How can I contact you?
If you have questions about the website
you may contact us at
medsdirect@yahoo.com. We are unable to offer phone based support
due to the high costs involved. We would be happy to answer any
questions you have about the website, your membership, passwords and
such. Please allow approximately 1 business day for a response.
If you have
questions about
billing, passwords, signing up
and customer service
You may also contact
www.Etelegate.net
Etelegate provides credit card and
check processing services, as well as customer service,
for merchants who have subscription-based and shopping cart websites.
Back
to top
6. My card doesn’t
work, what do I do ?
The sign up system requires that each field be filled in. And all data
match what is on the card
You must
use your name as it appears on your credit card, and the address where you receive your credit card statement.
These are very important.
Back
to top
7. What if I get an error on the sign up
page?
The sign up system requires that each field be filled in. And all data
match what is on the card
You must
use your name as it appears on your credit card, and the address where you receive your credit card statement.
These are very important.
Back
to top
8.
What if my password doesn't work?
You must type in your username and password exactly as you received it
in the confirmation email.
Please remember all user ID's and passwords are Case Sensitive.
Pay close attention to make sure
you input zeros as zeros and not the letter O .
If your user id and
password still do not work please do not sign up again.
I have lost my username and
password. What do I do?
Go to the
www.Etelegate.net website
and enter your email address. A
confirmation email will be sent to you, providing you with a link to
receive your new password. Note : You have to reply to this email
within 1 hour, or it becomes inactive.
Back
to top
9. I have lost my username and
password. What do I do?
Go to the
www.Etelegate.net website
and enter your email address. A
confirmation email will be sent to you, providing you with a link to
receive your new password. Note : You have to reply to this email
within 1 hour, or it becomes inactive.
Back
to top
10. What If I want to
cancel my membership?
You may cancel at anytime by using
the following link
www.Etelegate.net
, follow the link
Manage Your Transactions . Click on
the link-> " Please use this interface to manage your
transactions and subscriptions."
The link above is what most people
prefer.
You can also email
medsdirect@yahoo.com we can
look up your account and help you cancel. Please remember we try to
respond within 24 hours. Please include your user id and password as this will speed up the
process to look up your account and make sure we are canceling the
correct account. This is very important .
Back
to top
11. Who is Etelegate.com?
Any business that accepts credit
cards must have a merchant account though a bank and the credit card
network. This includes online merchants. We use a company called
Etelegate.com for these services. We could acquire our own
merchant account services and do our own billing but it is for your
benefit that we contract with them. They offer a level of security
and protection with your personal data that is hard to beat and use one of the worlds most trusted and advanced
online transaction processing systems.
It does cost more for us but it gives
you greater security.
Please remember that they do not answer questions about the website.
They also provide online support at
www.Etelegate.net
Back to top
12. How do I
Request a Refund?
Please review the information at
this link Refund
Back
to top
13.
How do I look up my account information?
You may can lookup your account
information at anytime by using the following link
www.Etelegate.net
, follow the link
Manage Your Transactions . Click
on the link-> " Please use this interface to manage your
transactions and subscriptions."
Back
to top
|